Terms of service
Terms of Service
1. Overview
Welcome to Excella, an Excel learning platform that provides video courses, templates, shortcuts, assignments, and an AI-powered chatbot, Excella One, to help users develop skills in Excel from beginner to expert levels. Excella One is powered by ChatGPT API and is solely designated to answer Excel-related questions.
2. User Obligations
By using Excella, you agree to:
Use the platform responsibly, without attempting to exploit any vulnerabilities (e.g., iframe exploits) or otherwise compromise the platform’s security.
Respect Excella’s content, using it solely for educational purposes and not for any malicious intent.
Adhere to the guidelines and not misuse or replicate Excella’s proprietary content.
3. Payments and Subscriptions
Currently, Excella is free to use. However, we may introduce paid services in the future. By providing your email, you consent to receive weekly emails, which may include ads or platform updates.
4. Intellectual Property
All video content is owned by Excella Industries and hosted on YouTube. Unauthorized use, distribution, or replication of this content is strictly prohibited.
5. Service Availability
Excella may experience downtime or interruptions, and we reserve the right to pause services for maintenance or improvement. As there are no fees for use, users are expected to await service restoration without compensation.
6. Account Requirements
The only user information required to access Excella is an email address. This email may be used to send out weekly communications, including advertisements. We reserve the right to add ads within the platform to support its operational costs.
7. Amendments
Excella reserves the right to modify these Terms of Service at any time. Users will be notified of significant changes via email or through a notice on the platform.
Privacy policy
Privacy Policy
1. Data Collection
We collect limited user data, including:
Email addresses provided during registration.
Uploaded files (such as Excel documents) used within Excella One for troubleshooting purposes.
2. Use of Data
User data may be used for:
Troubleshooting and improving Excella One’s AI response accuracy.
Sending platform updates, announcements, and marketing communications.
Enhancing user experience by refining platform features.
3. Third-Party Services
Excella utilizes the following third-party services:
Vercel: For hosting and managing the Excella platform.
Google OCR: For text extraction to assist with Excel troubleshooting.
Google Sheets: For data storage and managing information such as email lists.
4. Data Retention
Data collected (such as email addresses and uploaded files) will be retained as long as a user is registered or has not requested deregistration from our newsletter. Users wishing to opt-out may contact us directly to remove their information from our systems.
5. User Rights
Users may contact us to discuss data-related concerns, including data deletion requests. Given the minimal data captured (emails and, where applicable, uploaded files), we strive to handle all requests promptly and transparently.
6. Cookies
Excella uses cookies to improve user experience and manage site functionality. By using Excella, you agree to the use of cookies as described in this policy.
7. Amendments
Excella reserves the right to update this Privacy Policy. Any changes will be communicated to users via email or through platform notifications.